To help make your purchasing easier, here is some important information on how we handle our orders.

 

Ordering Information

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Prices

  • Prices are listed in both Canadian Dollars (CAD) and U.S. Dollars (USD) and do not include applicable taxes, shipping, duty and custom fees.
  • Prices displayed in US dollars (USD) are approximated based on the Bank of Canada exchange rates published online as of 06/12/2009. Actual rates at time of transaction may vary slightly.

Shipping

  • All items will be shipped via parcel post or courier. Please advise your preferences when ordering.
  • All shipments are F.O.B. Saint John, New Brunswick, Canada.
  • All items are carefully inspected before shipment. If you receive your order in damaged condition, contact the carrier immediately.

Payments

  • Payments are accepted by Visa card, money order, or Canadian C.O.D.
  • Please note that C.O.D. orders are accepted within CANADA only.

Returns

  • If you are not satisfied with your purchase, any item may be returned within 30 days of the invoice date for full refund or credit towards another purchase provided the item has been pre-paid, is unused and unaltered.